How much does shipping cost?

For you? Nothing!

Standard shipping and returns are always included in your monthly membership—no extra cost, no surprises.

Need it sooner? Just select one of our expedited shipping options at checkout. These come with an added fee, which will be charged to your card on file.

Have questions about shipping or processing times?

We’ve got you—just email us at customerservice.baggageclaim@gmail.com.

How do I know if the items I’m borrowing are authentic?

Authenticity is our top priority at Baggage Claim.

Every item we offer has been thoroughly authenticated by the Baggage Claim team or trusted third-party experts to ensure you receive only genuine, high-quality pieces.

For any questions or concerns regarding authenticity, please don’t hesitate to contact us at customerservice.baggageclaim@gmail.com

I have something borrowed and I love it! Can I buy it?

Absolutely—we love seeing our members fall in love with their finds.

As part of your membership, you’ll enjoy exclusive discounted pricing on items from the Baggage Claim collection.

Interested in buying an item? Just shoot us an email at: customerservice.baggageclaim@gmail.com and we’ll take care of you.

Please note: all sales are final.